Shipping Support

Shipping Method

When your order is placed, we will send you a confirmation email. Once your package is shipped, we will send you an email with the final confirmation and tracking number.

Below you will find an estimate of the number of working days and shipping costs required to ship EAMUS products to your country. If you have any queries regarding shipping, you are welcome to contact us.


Orders to countries or regions outside of Hong Kong are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties, and/or taxes on orders to countries or regions outside of Hong Kong. We cannot predict what your particular charges may be. If you do incur any such additional charges, they must be paid in order for your package to clear customs. Please contact your local customs office for more information.

EAMUS may update the Shipping Method from time to time. Upon such updates, EAMUS will make new information on the Website. You’re welcome to revisit this information regularly.

 Country/RegionDelivery MethodCostShipping Time
Hong Kong domestic delivery
(Residential areas might have an extra cost)
SF-ExpressFree 2-4 business day
Taiwan, Singapore, Malaysia, Thailand, PhilippinesAramex
Up to HKD 100

 5-6 business day

Other countries / RegionsFedEx
TNT Express
Up to HKD 200

 2-6 business days

EAMUS provides standard shipping methods for all orders. If you wish to specify the shipping method you prefer, you could choose from other available shipping methods and rates. Free shipping is available from the total amount of HKD 2000 and up.